Delivery & Return Policy

Express Delivery

Express Delivery Within 4 Hours

 - You can get express delivery for orders placed between 10 AM to 9 PM - Friday 10 AM to 9 PM.

 - Orders placed after 9 PM will be delivered the next day.

 - When you choose Express Delivery, items are delivered on the same day within 4 hours. If the order is placed after the deadline, your order will be delivered on the next day. 

 - Last order to be delivered in Express Delivery be made before 9 PM.

Normal delivery 

Next day delivery within 24 Hours

 - Orders for next day delivery can be placed at any time before 12 Midnight.

for success of delivery process

 - Dear customer You have to answer the phone when the driver calls you.

 - We DON'T deliver the order unless a delivery time is confirmed with the driver.

 

Return Policy

 1- Product(s) can be returnd within 14 days from the time order recieved.

 2- Product(s) must be bought from forsa.com.kw or forsa Store, All products must be sealed or in its original condition.

 3- Product(s) with warranty may take 1 to 7 days after recieving the product(s) to confirm problem(s) and take action after contacting customer. 

 4- For Returning a product, it must be delivered by customers to forsa store, located in: Hawally, Rehab Complex, Bassment Floor, Store 30 .

 

Products that can't be returned or refunded:

 1- Scratched Pre-Paid Cards.

 2- Digital Codes

 3- Products without original box.

 4- opening games.

 

note :- Electronics will need 2 working days minimum for check up.  *Consoles, Controllers, Headsets, Cables and other accessories.

 

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